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Building Consent Authority delays

Delays in processing timeframes:

Please be aware that due to a continuing surge in Building Consent and PIM applications, and because of the current high workload there will be time delays across a range of our services.

The statutory timeframes for processing and issuing Building Consents within 20 working days is impacted and staff ask for your patience during these busy times.

What are we doing:

We are working hard to secure support from external services in order for us to expedite applications.

We have employed new staff currently undergoing training and recruitment for more staff is continuing but due to a lack of skilled people, this is proving a challenge.

What can you do to help:

We ask for your patience during this time and please help us to help you by making sure when you submit applications that they are as complete and detailed as possible to avoid further delays with requests for more information.

In response to a request for more information (RFI)

  • Include a list of the changes you have made
  • Include only the relevant pages
  • Mark all changes with a cloud for easy identification
  • Do not book inspections before you are ready

Thank you for your co-operation and please bear with us while we work through these nationwide issues.