Boil Water Notice LIFTED - Fox Glacier

Update – Tuesday 14th November 2017

The boil water notice for Fox Glacier is now LIFTED.

The Fox Glacier boil water notice has been lifted on Tuesday 14 November. We have received our third successive clear sample from the Fox water reticulation and our colleagues at Community Public Health are happy for us to lift this restriction. We thank the public for their patience while we took corrective action.



Boil Water Notice

Update Monday 13th November 2017

Westland District Council has had two successive days of clear results on the Fox Glacier water reticulation. If the next result is also clear, then Council will be able to remove the boil water notice.

Currently, the Fox Glacier boil water notice is still in effect as an appropriate measure to safeguard community public health. Water mains are being flushed and the chlorine dose has been increased at the Water Treatment Plant to disinfect the reticulation.

Community Public Health is continuing to work closely with Council to ensure that the Fox Glacier water supply is restored to its normal state as soon as possible.

As noted previously, any business owners concerned about what the boil water notice means in terms of food preparation, coffee making and the like should contact Council’s Environmental Health Officer for support and advice.

David Inwood, Group Manager for District Assets, says, “We are hopeful that we will be able to lift the boil water notice for Fox Glacier this week and would appreciate the public’s support and patience as we work behind-the-scenes on corrective measures. The two successive days of clear results are encouraging and show signs that Council’s remedial works are already starting to take effect.”

Posted – Thursday 9th November 2017

Westland District Council wish to advise that all residents on Fox Glacier town water supply need to boil their water before consumption from now until further notice. This includes boiling all water used for drinking, brushing teeth and food preparation.


How should you boil your water? 
Boiling water in an electric jug is preferable as it will automatically destroy any bacteria and viruses. However, if you boil your water in a pot, boiling for at least 2 minutes will achieve the same effect.

Council is investigating the current disruption in the Fox Glacier water supply. This boil water notice is in place until we can guarantee the quality of water being delivered to consumers.

Council also wish to remind residents that the Fox Glacier town water supply is for domestic properties only. Using the drinking water supply for non-domestic purposes has the potential to contaminate the water supply.

Please contact us if you have any concerns. The officer for enquiries is:
Sarah Hawkins, Business Support Officer: District Assets
Phone: 03 756 9010


The Boil Water notice has now been lifted for the Fox Glacier town water supply.